Privacy policy

Last updated: 1st February 2024

At Vlocity Communications (Pty) Ltd., located at Unit D4, Mayfair Square, Century Way, Century City, we are committed to protecting the privacy and security of our clients' and website visitors' information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

1. Information Collection

We collect information that you provide directly to us when you:

Use our services or contact us for support

Register for an account or fill in forms on our website

Subscribe to our newsletters or respond to our surveys

This information may include, but is not limited to, your name, email address, phone number, and any other details you choose to provide.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and access times, through cookies and similar tracking technologies.

2. Use of Information

The information we collect is used to:

Provide, maintain, and improve our services

Communicate with you, including to send you updates about your account and informational newsletters

Respond to your inquiries and provide customer support

Enhance the security of our website

Comply with legal obligations

3. Information Sharing

Vlocity Communications (Pty) Ltd. does not sell, trade, or rent your personal information to third parties. We may share information with third-party service providers who perform services on our behalf, such as web hosting and email services. These service providers are bound by confidentiality agreements to ensure the security of your information.

We may also disclose your information if required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal data held by us. If you wish to exercise these rights, please contact us at Admin@vlocitycommunications.com.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:

Vlocity Communications (Pty) Ltd.

Unit D4, Mayfair Square, Century Way, Century City

Email:

Admin@vlocitycommunications.com

Phone: +27 87 941 1214